Return & Store Policies

Return & Store Policies


We will gladly accept returns within 7 days of arrival for store credit only. Items must be returned in the condition in which you received, unworn & unwashed or it could be subject to denial. 

If you place you place multiple orders, please note that we do not refund multiple shipping fees. 

Please note we do not accept any returns with human hair or excessive animal hair covering the garments. We will offer a 50% store credit or will send the items back to you at if the above is found. 

  • We do not offer any exchanges. Your return will be processed with store credit & then you can use that store credit to purchase new items. We cannot hold sizing for returns.
  • All returns need to be returned in original condition with tags, buttoned up and folded appropriately. 
  • Shoes must be returned in their original box or bag provided and placed inside an additional protective shipping safe box/bag to be eligible. If there is any damage to the original package, your return will not be accepted.
  • Please note the customer is in charge of shipping back the return. We do not provide return labels.
  • Please note: Orders CANNOT be changed, cancelled or modified after checkout. 
  • If orders are returned outside of our return policy window, we reserve the right to decline the approved return and it will be returned to you at no cost.

Damaged items must be reported within 3 days of receiving.

Final Sale items cannot be returned or exchanged. The following is a list of FINAL SALE items.
  • Jewelry
  • Sunglasses
  • Handbags
  • Bathing suits
  • Hats & Hair Accessories
  • Items marked Final Sale
Defective Item & Lost Orders
  • If you have received a defective item, please contact customer service within 3 DAYS to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damages and lost packages. If we have the items you purchased in stock, we can send a replacement. 
  • We are not responsible for damages to clothing caused by improper care or handling the correct sizing.
  • The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects.

How long does it take to process a return?

  • Please allow up to 7 business days once we receive your return, to be processed. You will receive an email confirmation with an e-gift card once your return is complete. 

We are not responsible for: 

  • Delays with US Postal Service or UPS Shipping
  • Lost, damaged, or marked delivered items. To file a claim with the carrier, please click on of the following links: UPS Claims Support or USPS Claims Support 

Wrong Address Disclaimer

  • It is the buyer's responsibility to make sure that they enter the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. If you decide to cancel your order or change the shipping address, please contact us.
  • If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.
  • All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item was delivered to your order address, but you have not received your order, please contact the carrier directly to investigate the issue. We cannot be help accountable for packages where tracking information states the package has been delivered to your order address.